PLEASE ALLOW FOR SLIGHTLY LONGER DELIVERY TIMES DURING THE COVID-19 CRISIS

REWARDS

REWARDING OUR LOYAL CUSTOMERS

NEW! 10% STORE CREDIT BACK FOR ALL PHOTO BOARDS PURCHASES

From 22nd April 2020, all new orders will receive 10% of the order total back in store credit to use next time. This has completely replaced the previous STARS rewards system.

I USED TO COLLECT STARS, ARE THEY STILL AVAILABLE?

Yes they are :) When we moved to this new store credit system, we moved over your stars balance too and the value of them hasn't changed. So if for example you had 300 stars, you will now see a £3 store credit.


Previously you would have had to wait for your stars balance to reach a certain level before trading it for a voucher, but with the new system you can use any store credit you have right away with a quick click from the cart.

HOW DO I RECEIVE MY STORE CREDIT?

The 10% credit from new purchases is automatically allocated to your customer account on purchase. If you haven't activated your account yet, you can register your account here - simply use the same email address and your store credit will be there waiting for you.

HOW DO I VIEW AND SPEND MY STORE CREDIT?

When logged in, you can view your available store credit from 3 places:


- From the flower button at the foot of our website

- From the Cart page (apply the credit direct to your cart)

- From your account page 

I ONLY JUST SET UP AN ACCOUNT, CAN I GET STORE CREDIT FOR PREVIOUS ORDERS?

Yes! If you haven't activated your account yet, you can register your account here - simply use the same email address that you used when ordering and your store credit will be there waiting for you.


If you placed orders before 22nd April 2020, your account will show store credit from the old STARS system. (This was calculated at 4% of the pre tax Photo Board value, excl shipping). Only new orders are eligible for the new increased 10% credit.

DO YOU STILL OFFER REFERRAL REWARDS?

Yes we do! Find your new referral link in the rewards panel by clicking on the flower at the foot of our website.


For each friend who visits us and subsequently shops using the link you shared, you will receive £3 in store credit. 


Share your unique link in your social media, blog posts etc and watch the store credits roll in! 


(Automated fraud checks are in place to prevent users shopping with their own referral link)