REWARDS

PHOTO ©HOLLY BOOTH 2019

COLLECT STARS - EARN FREE PHOTO BOARDS!

WHAT ARE PHOTO BOARD STARS?

Stars are collector's items, just like marbles or pretty shells, yet you can exchange Photo Board stars for a discount off your next order, sometimes for a whole Photo Board if you are lucky enough to have gathered lots of stars!

I WOULD LOVE SOME STARS! HOW DO I GET THEM?

There are many ways to collect stars. You can earn stars through social actions such as a tweet or Facebook share, you automatically earn stars every time you order a Photo Board, and if you want to earn big stars, use your unique referral link and convince your friends that they too need Photo Boards!

CAN I EARN STARS RIGHT NOW?

Yes! All you need is an account on our website to get started, create one and there's 200 stars right away! Look for the REWARDS button, lower right corner of our website. From there you can sign up for an account or check in on your stars balance,

HOW ARE REWARDS FROM ORDERS CALCULATED?

You can earn stars by placing an order on our website only. Orders from other suppliers or purchases from shows or pop up shops cannot earn rewards. 


Stars are calculated at 4 stars per £1 spent after tax and shipping are deducted. To calculate stars earned on an order, take your final payment amount, deduct the tax and delivery fees, then multiply the result by 4.

I'M GOING FOR IT, HOW DO REFERRALS WORK?

When logged in and viewing the REWARDS dashboard (lower right corner), you will see your very own referral link. 


Sharing that unique url with your friends/followers will delight them with a 10% off code when they visit our website via your link.  If they place an order, the order is automatically traced back and you will earn 200 bonus stars when their order ships! With 200 stars = £2, you only need 9 friends to order and that's a free 40cm Photo Board for you!


There is no limit to how many referral stars you can earn in this way. Got lots of followers? Go for it!  (Stars will be removed if the customer cancels or returns their order). Your friend has 30 days to use their 10% discount code.


Please note, you cannot refer yourself. If an extra account is created for the purpose of gaining a discount meant for new customers and earning referral points, your sign up points and referral points will be made void and you could be blocked from using the rewards system.

I PLACED AN ORDER BUT I DON'T SEE ANY NEW STARS!

Don't worry, stars are rewarded once an order ships.


If you still don't see any stars, it could be that you used a different email to the one on your account. Contact us to manually add the order to your stars balance.

I ONLY JUST SET UP AN ACCOUNT, CAN I GET STARS FOR PREVIOUS ORDERS?

Yes! Those stars are waiting for you, we just need to link them to an account, so contact us and we'll sort that out for you :)

MY FRIEND PLACED AN ORDER BUT I DON'T SEE ANY NEW STARS!

If your friend visited the website directly without using your link or the promo code created, stars cannot be linked to a referrer. Only orders placed via a referral link can be tracked back to the referrer. 


You cannot use your own referral link. If you want to test your link, get a friend to check it, our website will know if you are using your own link and will block the action.


Stars are rewarded once your friend's order ships.

WILL MY STARS EXPIRE?

No, but the discount code you trade them for expires after a year. Discounts cannot be stacked in our store meaning only one code can be used per order. Make sure you are ready to use a discount before you trade your stars. It is a good idea to keep growing your stars balance to save for a bigger discount, instead of trading for a discount that you might forget to use. If you want to cancel a voucher reward that you are not ready to spend, just contact us and we can do that for you.